1 1 March, by the Insurance Regulatory Bureau, Zhejiang, Zhejiang Province, co-founder of the insurance industry association auto insurance claims service network in Zhejiang put into operation, once again, Zhejiang auto insurance claims service speed into a cardiac stimulant.
within Zhejiang Province (excluding Ningbo) of the auto insurance consumers to log on to the website, you can enjoy an open and transparent claims service and value-added services. First, when a vehicle accident, auto insurance claims by real-time inquiry service system, enter the policy number and the relevant vehicle information, vehicle insurance in timely fashion and to understand the progress of the current claims, historical claims record, the insurance company's claims workflow, and set loss auto insurance claims through the personnel information system, query the service to come to survey to assess the damage members of the insurance company determined whether the loss of induction services industry recognized qualifications, and to assess the damage to evaluate the claim service members to play a supervisory role. Second, it could enter the relevant vehicle information, real-time auto insurance premium calculation, provide a reference for the purchase of auto insurance and assistance, and even fast online insurance. Third, it could be comments, suggestions or complaints, the first auto insurance claims through the mail service network dedicated to the coverage reflects the insurance company to require insurance companies to limit feedback and handling, insurance companies promote the improvement and complaints handling mechanism claims efficiency.
According to reports, the next step, Zhejiang insurance industry will continue to improve the site functions, and promote knowledge of industry dynamics and insurance claims, auto insurance companies regularly publish the list key indicators such claims, auto insurance claims services to enhance the transparency and oversight force insurance companies to strengthen claims to promote the standardization and integrity of the building, which to the general auto insurance auto insurance consumers with better products and services to enable consumers to more save time, worry, and effort.
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